Terms of Service
Welcome to Little Galaxy. These Terms of Service (“Terms”) govern your use of our website and any purchases made through it. By accessing our site or placing an order, you agree to be bound by these Terms.
If you have any questions, contact us at support@littlegalaxy.co.za.
1. About Us
Little Galaxy operates an online retail store offering children’s products and related goods within South Africa.
Customer Support:
📧 support@littlegalaxy.co.za
2. Use of Our Website
By using this website, you confirm that:
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You are at least 18 years old or have permission from a legal guardian.
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You will not use our site for unlawful purposes.
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You will not attempt to disrupt or damage the website or its security.
We reserve the right to refuse service to anyone for any reason at any time.
3. Products & Availability
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All products are subject to availability.
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We may limit quantities or discontinue items without notice.
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Product images are for illustration purposes; colours and finishes may vary slightly due to lighting or screen differences.
4. Pricing & Payment
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All prices are listed in South African Rand (ZAR) unless otherwise stated.
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Prices may change without notice.
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Payment must be completed before orders are processed.
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We reserve the right to cancel any order due to pricing errors, suspected fraud, or payment issues.
5. Order Acceptance
An order is only confirmed once payment has been successfully received and you receive an order confirmation email.
We may cancel or refuse any order at our discretion, including where:
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Incorrect pricing is displayed.
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Stock is unavailable.
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Payment is flagged by our payment processor.
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Fraud is suspected.
If an order is cancelled after payment, a refund will be processed in accordance with our Refund Policy.
6. Shipping & Delivery
Delivery times are estimates and not guaranteed.
Little Galaxy is not responsible for delays caused by:
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Courier service disruptions
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Weather conditions
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Incorrect delivery information provided by the customer
Customers are responsible for ensuring that shipping details are accurate at checkout.
7. Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy, which complies with the Consumer Protection Act of South Africa.
Please refer to that policy page for full details.
8. Intellectual Property
All content on this website — including logos, images, text, graphics, and designs — belongs to Little Galaxy or its licensors and may not be used, copied, or reproduced without written permission.
9. Limitation of Liability
To the maximum extent permitted by law:
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Little Galaxy will not be liable for indirect, incidental, or consequential damages.
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Our total liability for any claim will not exceed the amount paid for the product in question.
Products must always be used under adult supervision where applicable.
10. User Accounts
If you create an account on our site:
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You are responsible for maintaining the confidentiality of your login details.
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You accept responsibility for all activity under your account.
11. Accuracy of Information
We aim to ensure all information on our website is accurate, but errors may occur.
We reserve the right to:
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Correct errors or omissions
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Update product descriptions
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Cancel affected orders
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes shall be handled in South African courts.
13. Changes to These Terms
We may update these Terms at any time. Changes will take effect once posted on this page.
It is your responsibility to review them periodically.
14. Contact Us
For any questions regarding these Terms of Service, please contact:
