Privacy Policy
At Little Galaxy, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).
If you have any questions, contact us at support@littlegalaxy.co.za.
1. Information We Collect
We may collect the following personal information:
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Full name and surname
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Email address and phone number
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Shipping and billing addresses
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Payment details (processed securely by third-party providers — we do not store card numbers)
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IP address and browser information
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Order history and preferences
2. How We Use Your Information
We use your personal information to:
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Process and deliver orders
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Communicate about purchases or support requests
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Send promotional emails (you can unsubscribe at any time)
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Improve our website and services
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Prevent fraud and comply with legal obligations
3. Sharing of Information
We only share your personal information with:
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Courier companies for delivery
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Payment processors to complete transactions
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Service providers that help operate our website
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Legal authorities if required by law
We never sell your personal information to third parties.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
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Loss
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Unauthorised access
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Disclosure
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Misuse
However, no online system can be guaranteed 100% secure.
5. Cookies & Tracking
Our website uses cookies and similar technologies to:
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Improve user experience
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Analyse website traffic
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Support advertising campaigns
You may disable cookies in your browser settings, but some features of the site may not function correctly.
6. Your Rights Under POPIA
You have the right to:
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Request access to your personal data
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Ask for correction or deletion
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Withdraw consent for marketing communications
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Lodge a complaint with the Information Regulator of South Africa
7. Retention of Information
We keep personal information only as long as necessary to:
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Complete transactions
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Meet legal and accounting requirements
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Resolve disputes
8. Third-Party Services
Our website may link to third-party platforms (such as payment gateways or social media sites). We are not responsible for their privacy practices.
9. Children’s Privacy
Little Galaxy does not knowingly collect personal information directly from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect once posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact:
